Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation. We regret if you found the handling of your shipment to be less than satisfactory.

For your convenience, we have provided an on-line version of our Claim Form to expedite the claim process. Please complete the claim form that follows and transmit it to us.

Receipt of your claim will be acknowledged and a claim number and an adjustor will be assigned. Your adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs, and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

If we can be of any further assistance, please contact us at one of our toll free numbers.

For shipments moving WITHIN Canada:
1 (877) 704-7470
Monday - Friday, 8:30am - 5pm (MST)
claims@sirva.ca

For shipments moving WITHIN U.S. or BETWEEN U.S. and Canada:
1 (800) 470-AVL1 (2851), option 2,
Monday - Friday, 8am - 5pm (CST)
claims@alliedvan.com